• The PLAUD Father's Day Flash Sale promotion (the “Promotion Period”) runs from 12:00 AM to 11:59 PM PT on June 4, 2025.
• Flash sale items are limited in quantity and available for 24 hours. Sales stop when the items are sold out. If items remain unsold after 24 hours, the sale ends, and no price match guarantee will be offered.
• Each participant can purchase up to five items during the flash sale. If order information (name, ID, email, shipping address, phone number) matches in any respect, it will be deemed as controlled by the same individual and considered as the same person. To ensure fairness, should we discover any user or person controlling multiple accounts violating the aforementioned purchase limit policy, we reserve the right to cancel orders that exceed the specified purchase limit and to take further action as necessary.

• The Father's Day Sale promotion (hereinafter referred to as the "Promotion Period") begins at 12:00 AM PT on June 4, 2025, and ends at 11:59 PM PT on June 10, 2025.
• During the Promotion Period, the following offers apply:
  
   I. Buy one PLAUD NOTE  (3 colors available), Get one PLAUD NOTE Magnetic Case (4 colors available), or 2 x PLAUD AI Transcription Quota (600mins).
  
  II. Buy one PLAUD NotePin  (3 colors available), Get  2 x PLAUD AI Transcription Quota (600mins).
• Each item is eligible for one free gift only.
• Gifts are limited in quantity and will be given away while stocks last.
• Free gifts given during the Promotion Period are non-transferable, non-exchangeable, non-refundable, and non-upgradable.
• Free gifts will be automatically added to qualifying orders placed on PLAUD’s official website (ca.plaud.ai). Free gifts are only available to customers who purchase on uk.plaud.ai, and the shipping address for the free gifts will be the same as the order address.
• If you request a refund, it will be processed based on the actual payment amount. If you receive a free gift, it must be returned for the refund to be processed. Any free gift included with your order must be returned in its original condition if the main product is returned. If the gift is not returned or is returned damaged, its value will be deducted from the refund amount.

• Processing time: Orders typically ship within 1-2 business days.
• Delivery time: Once shipped, your order will be delivered within 3-5 business days.
• Delivery Delays: Due to the overwhelming response to our event, delivery times may be extended by 4-5 days.
• For more shipping information, please see our shipping policy.

PLAUD.AI reserves all rights to interpret these terms and conditions.