• Plaud Note is designed for professionals that want to capture both in person conversations as well as phone calls, and prefer the credit-card like form factor that can magnetically attach to the back of the phone.

• Plaud NotePin, on the other hand, is Plaud’s smallest, wearable AI note taker, ideal for professionals that are on the go and have most of their conversations in person.

Plaud provides many advantages over recording with your smartphone, including:

• Extended Battery: Up to 30 hours of continuous recording with Plaud Note.
• Long Range Capture: State of the art microphones capture clear audio from greater distances.
• Convenient Form Factor: One press to record makes it extremely easy and seamless to start capturing conversations. With a phone, the experience looks like:

- Pausing the conversation to pull out the phone

- Unlocking the phone

- Opening the recording app

- If you switch apps or get a phone call, the recording stops

• Summary Templates: Plaud automatically transcribes and summarizes your conversations with AI. You can build your own custom summary template, or pick from thousands of professional summary templates for every use case and industry.

Plaud is designed for universal professional coverage across all scenarios:

• Plaud captures every conversation, not just online conferencing—in-person meetings, phone calls, and even conference keynotes.
• Dedicated hardware provides 10x more convenience and avoids disruption vs. launching a computer/phone application in an in-person setting.
• Create your own custom summary template or pick from 10,000+ professional summary templates tailored precisely to your professional role or industry.

Plaud is used by over 1 million working professionals, many of which rely heavily on meetings and conversations, including roles such as:

• Executives
• Managers
• Sales
• Lawyers
• Consultants
• Educators

Yes! Privacy and data security are at the core of Plaud. Plaud adheres to the highest compliance standards including ISO 27001/27701, GDPR, SOC 2 Type 2, HIPAA and EN 18031.

Before capturing a conversation, it’s good practice to give others a quick heads-up. Local regulations differ, so if you’re unsure, a quick check helps you stay confident.

Not sure how to ask for consent? Here is an easy one-liner:

“Mind if I use my AI note-taker so I don’t miss any details/follow-ups from our chat? I can share the notes with you after as well.”

You do not! Plaud is free to use for up to 300 minutes every month. However, we do have Plaud AI membership plans for professionals that use it every single day.

Yes, Plaud is engineered to record effectively in larger spaces such as big meeting rooms, lecture halls, and conferences.

The Serial Number is a unique identifier that is utilized to identify and distinguish devices. It is commonly used for product management, device maintenance, and warranty services.If you're searching for the Serial Number (SN) of your Plaud Note, there are several locations to check:

1. Inspect the box that the recorder arrived in. The SN is imprinted on a label.

2. Open the Plaud app and enter the device settings page. The SN is displayed on this page.

• In-person recording mode applies to many scenarios: meetings, voice memos, interviews, lectures, medical and so on. Phone call recording mode is used to record a phone call.

• The Plaud Note device needs to be attached to the back of your phone because the internal vibration conduction sensor needs to pick up sound directly from the phone's speaker itself.

Keeping the firmware up-to-date can help ensure the best and most current experience with the Plaud Note.Before updating, please ensure that the Plaud Note meets the following three conditions:

• Keep the Plaud Note charging (using a charger, not connected to a computer).
• Ensure the Plaud Note is not in recording mode.
• Connect your Plaud Note to the Plaud app first.

To update the firmware, please follow the steps below:

• Enter the Plaud App to access your Plaud Note.
• Enter your Plaud Note and tap on "Firmware Update." The system will automatically check your current version. "Up to Date" means your firmware is the latest version.

With the battery fully charged, the Plaud Note supports up to 30 hours of continuous recording.

• While connecting the Plaud Note to a power source using the original charging cable, press and hold the Record button for 15 seconds at the same time.

• When the indicator light is off, this indicates that your Plaud Note has been reset.